Further to the news that car insurance premiums have jumped 14.2% in the second quarter 2010 it was interesting to note NIG's recent announcement that they were changing their strategy and moving away from the personal lines market, writes Paul Muir, managing director at 1 Answer Network.
Even though rate increases have been seen for many months - and are still being seen - there is still some way to go before the market hauls its way back to profitability and a position of sustainability. However these rate increases have to go hand in hand with the reduction of costs in the claims process to ensure profitability. The squeeze is still being felt by high street brokers who more than ever are finding it difficult retain clients even though historically business transacted on a face-to-face basis has performed better than the market in general.
Rates
I still see that face-to-face and local business has an edge when it comes to profitability particularly as it is much less likely that fraudulent claims will come from this sector of the market. It would therefore make sense for more insurers to support this area by providing rates that are able to compete with the larger multi-national brokers who will generate business from many sources.
The situation regarding zero or minus commission is affecting the market particularly for insurers who are trying to price themselves out of certain sections but finding themselves being placed on cover for risks that do not fit their risk profiling. This practise will continue to distort figures for insurers going forward and will hinder the process of generating profitable accounts.
In conclusion the market still continues to suffer, however much has been done to address the issues although I can see further increases will still be seen through the third and fourth quarters of 2010 until insurers can be more confident that future years trading will return to profitability allowing some to shore up their depleted reserves.
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